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Pricing and Payment Information

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MobileSMS pricing depends on the country, service, number type, and rental term you choose. To see the current price and available options, open the matching dashboard:

  • One-Time Numbers: choose your country and service.
  • Long-Term Rentals: choose Single-Service or All Services Premium, your country, and the rental term. For Single-Service, also choose the app you need.

Check the displayed total before confirming a purchase. A listed country or service does not guarantee that numbers are in stock.

How One-Time Pricing Works #

A one-time number is for a short verification session, not a multi-day rental. One-time use is normally charged when a valid new SMS is received. Review the price before requesting a number and use it within the countdown shown in your dashboard.

If an additional-text or reuse option appears, check its price before proceeding. Future access to the same one-time number is not guaranteed.

A charge without a real SMS, an error recorded as a message, or a duplicate deduction needs a support review. Do not make another purchase just to resolve an incorrect charge.

How Long-Term Pricing Works #

A long-term rental price covers the selected rental term, rather than a separate purchase for each incoming SMS, subject to the product's usage rules:

  • Single-Service: repeated SMS from the one service selected at purchase.
  • All Services Premium: SMS across services on the same private rental number.

These are different products with different country coverage and prices. See Long-Term Rentals for help choosing between them.

Credits and Payment Methods #

Account credits are prepaid funds for using MobileSMS services. A credit added back to your account is not the same as a refund to your original payment method.

Use the payment options displayed for your purchase. Some rental or renewal options use a separate checkout; do not assume every option can be paid from an existing credit balance. Check any renewal or recurring-payment terms before confirming.

Payment Sent but No Credit? #

For cryptocurrency, follow the invoice's currency, network, amount, expiry, and confirmation requirements. A wallet showing that funds were sent does not mean the invoice has finished processing. An underpayment or payment after expiry may need manual review.

For card payments, an order marked failed or pending does not, by itself, explain a transaction on your bank statement. If a payment is unclear or appears duplicated, ask support to check before paying again.

Contact support with your sign-up email, purchase time, order ID if available, and transaction reference. Never send card security codes, private keys, or wallet recovery words.

Refund Requests #

Our seven-day guarantee applies to qualifying technical failures within MobileSMS, subject to the Refund Policy. It is not an unconditional refund for every rejected number or unused deposit.

Submit requests under that guarantee within seven calendar days of purchase. Support will review the case under the policy. Keep your account open while a refund is being reviewed and processed.