Terms of Service
Last updated: December 23, 2025
These Terms of Service govern your use of the website located at https://mobilesms.io (“Site”), the mobile application MobileSMS.io (“App”), our Application Programming Interfaces (“API”), and any related services (collectively, the “Services”) provided by Reliable Channel LLC (“Company”, “we”, “us”, “our”).
By accessing the Services, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
We reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.
1. User Eligibility and Account Security
1.1 Age Requirement
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
1.2 Account Registration
To access certain features, you must register for an account. You agree to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.
1.3 Identity Verification
We reserve the right to request proof of identity or ownership of payment methods to prevent fraud. Failure to provide such documentation upon request may result in the suspension or termination of your account.
2. Credits, Payments, and Refunds
2.1 Credit System
To utilize the Services (e.g., to rent a temporary phone number), you must purchase “Credits.” You acknowledge and agree that:
- Credits are a limited, non-transferable, non-exclusive, revocable license to use the features of our Services.
- Credits have no monetary value and do not constitute a personal property right, a bank account balance, or real currency.
- Credits cannot be transferred to other users or withdrawn as cash.
2.2 Pricing
We reserve the right to change the price of Credits or the Credit cost required to rent phone numbers at any time without prior notice.
2.3 Refund Policy
All purchases of Credits are final and non-refundable. We do not offer cash refunds to your original payment method (e.g., credit card, PayPal, Cryptocurrency) once Credits have been purchased, except where required by applicable law.
2.4 Service Failures (Credit Return)
If a temporary number rented through our Service fails to receive an SMS code within the activation period (e.g., 10 minutes), the Credits used for that specific transaction will be automatically returned to your MobileSMS.io account balance. This return of Credits to your account balance is your sole and exclusive remedy for a service failure.
2.5 Expiration
We reserve the right to expire and remove unused Credits from your balance if your account remains inactive (no logins or transactions) for a period of twelve (12) months.
3. Service Availability and Disclaimers
3.1 Temporary Nature of Service
You acknowledge that the phone numbers provided are temporary and may be recycled. You should not use these numbers for long-term verification, banking, medical, or any service requiring persistent access. We are not responsible for any loss of access to third-party accounts resulting from the loss of a temporary number.
3.2 Carrier Filtering and Compatibility
While we strive to provide high-quality numbers (including “real SIM” numbers), telecommunications networks and third-party platforms (e.g., Google, Facebook, WhatsApp, Telegram) frequently update their security filters. We do not guarantee that our numbers will be compatible with every third-party service or platform at all times.
3.3 No Resale
Unless expressly authorized by us in writing, you agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services, use of the Services, or access to the Services.
4. Acceptable Use
Your use of our Services is subject to our separate Acceptable Use Policy, which is incorporated into these Terms by reference. You agree not to use our Services for any unlawful, abusive, or prohibited activities outlined in that policy, including but not limited to fraud, harassment, spam, or creating accounts for illegal purposes.
Violating the Acceptable Use Policy may result in the immediate termination of your account and forfeiture of any remaining Credits without refund.
5. Intellectual Property
The intellectual property in the materials contained in the Services (including source code, databases, software, website designs, audio, video, text, photographs, and graphics) are owned by or licensed to Reliable Channel LLC and are protected by applicable copyright and trademark law.
We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your personal or internal business purposes. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service.
6. Limitations of Liability and Disclaimer
6.1 “As-Is” Service
THE SERVICES ARE PROVIDED ON AN ‘AS IS’ AND ‘AS AVAILABLE’ BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, RELIABLE CHANNEL LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
6.2 Limitation of Damages
IN NO EVENT SHALL RELIABLE CHANNEL LLC OR ITS SUPPLIERS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE LOSS SUFFERED BY YOU OR ANY THIRD PARTY (INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING FROM THE USE OR INABILITY TO USE THE SERVICES, EVEN IF WE HAVE BEEN NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGE.
6.3 Liability Cap
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE THREE (3) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.
7. Indemnification
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your use of the Services; (2) breach of these Terms of Service; (3) any breach of your representations and warranties set forth in these Terms; or (4) your violation of the rights of a third party, including but not limited to intellectual property rights.
8. Dispute Resolution (Binding Arbitration)
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
8.1 Informal Negotiations
To expedite resolution and control the cost of any dispute, the Parties agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration.
8.2 Binding Arbitration
If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”). The arbitration will take place in Tarrant County, Texas.
8.3 Class Action Waiver
The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. TO THE FULL EXTENT PERMITTED BY LAW, (A) NO ARBITRATION SHALL BE JOINED WITH ANY OTHER PROCEEDING; (B) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED ON A CLASS-ACTION BASIS OR TO UTILIZE CLASS ACTION PROCEDURES; AND (C) THERE IS NO RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC OR ANY OTHER PERSONS.
9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
10. Modifications and Interruptions
We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We are not liable for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime.
11. Miscellaneous
11.1 Force Majeure
We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control, including but not limited to acts of God, war, strikes, embargoes, government orders, or failure of telecommunications networks.
11.2 Severance
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.
11.3 Entire Agreement
These Terms of Service and any policies or operating rules posted by us on the Services constitute the entire agreement and understanding between you and us.
12. California Users and Residents
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
13. Site Disclosures
13.1 Affiliate Disclosure The Site and App may contain links to affiliate websites, and we may receive an affiliate commission for any purchases made by you on the affiliate website using such links. Our affiliates include, but are not limited to, Multilogin and Decodo.
13.2 Testimonials Disclosure The Site may contain testimonials by users of our products and services. These testimonials reflect the real-life experiences and opinions of such users. However, the experiences are personal to those particular users, and may not necessarily be representative of all users of our products and services. We do not claim, and you should not assume, that all users will have the same experiences. Your individual results may vary.
14. Contact Us
For any questions or concerns regarding these Terms of Service, please contact us at:
Reliable Channel LLC
1710 Keller Pkwy STE 1025
Keller, TX 76248
United States
Email: [email protected]