Get a Temporary Chinese Number for EcoVacs App

Ecovacs robotic vacuums have risen in popularity over the last couple years, with global sales increasing by over 45% in 2024 alone. Their Deebot line and Ecovacs CEN540 (mid-range robotic vacuum) have gotten cheaper and more reliable, now featuring advanced AI navigation and improved battery life that extends cleaning time by up to 150 minutes.

(Updated August 2025)

In this article, we will show you in detail step-by-step how to install Ecovacs robotic vacuum Deebot lines and Ecovacs CEN540. It seems to be complicated at first, but it is easy if you follow this instruction. We’ll also cover common troubleshooting issues and provide insider tips to get your robot vacuum running smoothly within minutes.

WHY YOU NEED A CHINESE NUMBER FOR ECOVACS

Before diving into the setup process, it’s important to understand why EcoVacs requires a Chinese phone number. EcoVacs originated in China and maintains regional verification systems for enhanced security and feature access. The Chinese server often receives updates and features 2-3 weeks before other regions, giving you early access to improvements and bug fixes. Additionally, certain advanced features like multi-floor mapping and custom cleaning schedules are sometimes exclusive to Chinese-registered accounts.

HOW TO INSTALL ECOVACS ROBOTIC VACUUM DEEBOT LINES AND ECOVACS CEN540

Step 1: Find the Right App for EcoVacs and Download

You can easily find the app from Apple Store for iPhone or Google Play for Android. However, please notice that your iOS version needs to be 9.0 or later. The same goes for Android, the version needs to be 4.0 or later. As of 2025, we recommend iOS 15+ or Android 10+ for optimal performance and access to all features.

Here comes the confusion. There are two apps that are associated with Ecovacs which are ECOVACS app and ECOVACS HOME app. Therefore, which one should I download? Which one is the right one for my vacuum? Please do not worry. We are here to help.

The following information will help you distinguish the right app for your smart vacuum:

Pro Tip for 2025: Most newer Deebot models (X1 OMNI, T20 OMNI, and N10 Plus released in 2024-2025) exclusively use the ECOVACS HOME app. The classic ECOVACS app is primarily for legacy models manufactured before 2023.

Step 2: Sign Up For an EcoVacs Account

After you download the app successfully, you can open the app and make your Ecovacs account. Please enter your email address. We would recommend that you should create a new email and save its information somewhere that you can remember. Consider using a password manager for secure storage.

You need a real Chinese number to finish the account creation. You can go to www.mobilesms.io and create an account on this website. Then you log in. On the dashboard, you choose the country “China”, for the service, you can type “Ecovacs” and click request.

Why MobileSMS.io Works Best: Unlike free virtual number services that EcoVacs blocks, MobileSMS.io provides genuine non-VoIP Chinese SIM numbers that guarantee successful verification. Our “All Services” 30-day rental plan ensures you can re-verify your account if needed for firmware updates or feature unlocks.

When you already obtain the number, you can put the number on Ecovacs app to ask for the verification code to send to this number.

Go back to www.mobilesms.io, when you log in, you will see the verification code on the dashboard. You can then easily apply that code on Ecovacs app to successfully register. Mobilesms.io provides REAL SIM numbers so they work perfectly for Ecovacs. The verification code typically arrives within 30 seconds.

You need to take into notice that Ecovacs app login is case sensitive. Therefore, please check carefully the email address and password. Also, save your login credentials as the app may log you out after major updates.

The last step is easy. You read and accept the “User Agreement” and “Privacy Policy”

Step 3: Connect your Deebot

The effective distance for the connection between the DEEBOT and the router is less than 2 meters/2 yards. For optimal results in 2025, place your robot within 1 meter of your router during initial setup.

You then use your smartphone to connect to a 2.4G Wi-Fi signal. 5G Wi-fi will not be supported by the DEEBOT. If your router provides both Wi-Fi, we recommend that you separate the 2.4G and 5G with different setup and Wi-Fi passwords. You can contact your router supplier for the support.

2025 Router Compatibility Update: While most 2024-2025 Deebot models now support 5GHz networks, initial setup still requires 2.4GHz. Popular mesh systems like Eero Pro 6E, Netgear Orbi, and Google Nest WiFi Pro automatically handle this dual-band requirement.

If your smart phone automatically connects to the 5G Wi-Fi signal, it is best to “forget the 5G Wi-Fi”. After you have successfully connected to the ECOVACS App/ECOVACS Home App, you can reactivate the 5G Wi-Fi.

For Android smart phone users with versions 8.0 and above, it is suggested that you close your cellular network. In Android 13 and 14 (2025 versions), you can use Airplane Mode with Wi-Fi enabled for easier setup.

Make sure the ECOVACS App/ECOVACS Home App allows access to the WLAN & Cellular connection.

Click “Add a Robot” on the App and follow instructions to get connected

TROUBLESHOOTING COMMON ISSUES (2025 EDITION)

Connection Timeout Error: If your Deebot won’t connect after 3 minutes, reset the Wi-Fi module by holding the home button for 10 seconds until you hear “Wi-Fi reset”.

App Crashes During Setup: Clear the app cache (Settings > Apps > ECOVACS > Clear Cache) and ensure you have at least 500MB free storage.

Verification Code Not Received: With MobileSMS.io’s reliable Chinese numbers, codes arrive within 30 seconds. If delayed, request a resend after 60 seconds. Our “All Services” plan ensures unlimited verification attempts.

Robot Shows Offline After Setup: This is often due to firewall settings. Ensure ports 443, 8883, and 1883 are open for MQTT communication.

ADVANCED FEATURES UNLOCKED WITH CHINESE REGISTRATION

By using a Chinese number for registration, you gain access to exclusive features in 2025:

• AI Smart Recognition 3.0: Advanced obstacle avoidance that recognizes over 30 object types
• Multi-Floor Mapping: Save up to 4 floor plans (vs. 2 for other regions)
• Custom Voice Packs: Download regional voice commands and alerts
• Beta Features: Early access to experimental features like pet tracking mode
• Extended Warranty Options: Additional warranty coverage available through Chinese server

MAINTENANCE TIPS FOR OPTIMAL PERFORMANCE

To keep your Ecovacs running smoothly in 2025:

• Clean sensors weekly with a microfiber cloth
• Replace filters every 2-3 months (depending on usage)
• Update firmware monthly through the Chinese server for latest improvements
• Empty dustbin after each cleaning cycle for consistent suction power
• Check brush rolls for tangled hair or debris twice weekly

Now, you can sit back and relax and let ECOVACS do the work. Get the disposable Chinese number right away to get things started. For ongoing access to all features and future firmware updates, consider MobileSMS.io’s convenient monthly plans.