Frequently Asked Questions (FAQs)
Get answers to common questions about MobileSMS.io, including account setup, pricing, compatibility, and the benefits of using real SIM-card numbers.
- The country I need is “out of stock” or has no available numbers. What should I do?
- How Long is My Information Stored After Account Deletion?
- Does MobileSMS.io Offer a Fair Use Policy?
- Can I Use a Temporary Number for Verification Outside My Country?
- What Privacy Benefits Do Non-VoIP Numbers Offer?
- Is It Legal to Use Temporary Numbers for SMS Verification?
- What Should I Do If the Number I Received Doesn’t Work for Google Verification?
- Why Isn’t My SMS Verification Code Coming Through?
- Are MobileSMS.io Numbers Compatible with Multi-Factor Authentication (2FA)?
- How long does it usually take to receive my number?
- When Will You Send Me My Number?
- What is the “Activation” Step for Long-Term Rentals?
- What are the Options for Long-Term Rentals?
- Can I Reuse a One-Time Use Number?
- What If I Can’t Find the Service I Need on the List?
- Which Countries and Apps Are Supported?
- How Do I Delete My MobileSMS.io Account?
- Is There a Money-Back Guarantee?
- What Are My Options if My Credit Card is Declined?
- I have credits in my account, but it’s asking me to add more when I try to purchase a long-term rental. What should I do?
- How Can I Top Up My Account?
- Can I Receive a Second SMS with a One-Time Use Number?
- Why Didn’t I Get Credited After Payment?