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Getting Started

3

Overview of MobileSMS.io Services
Pricing and Payment Information
Account Setup and Management

Using MobileSMS.io Services

3

Disposable Numbers / One-Time Use Numbers
Long-Term Rentals
Supported Countries and Platforms

Troubleshooting and Support

3

Troubleshooting SMS Verification Issues
Billing and Payment Issues
Submitting a Support Request

Frequently Asked Questions (FAQs)

23

The country I need is “out of stock” or has no available numbers. What should I do?
How Long is My Information Stored After Account Deletion?
Does MobileSMS.io Offer a Fair Use Policy?
Can I Use a Temporary Number for Verification Outside My Country?
What Privacy Benefits Do Non-VoIP Numbers Offer?
Is It Legal to Use Temporary Numbers for SMS Verification?
What Should I Do If the Number I Received Doesn’t Work for Google Verification?
Why Isn’t My SMS Verification Code Coming Through?
Are MobileSMS.io Numbers Compatible with Multi-Factor Authentication (2FA)?
How long does it usually take to receive my number?
When Will You Send Me My Number?
What is the “Activation” Step for Long-Term Rentals?
What are the Options for Long-Term Rentals?
Can I Reuse a One-Time Use Number?
What If I Can’t Find the Service I Need on the List?
Which Countries and Apps Are Supported?
How Do I Delete My MobileSMS.io Account?
Is There a Money-Back Guarantee?
What Are My Options if My Credit Card is Declined?
I have credits in my account, but it’s asking me to add more when I try to purchase a long-term rental. What should I do?
How Can I Top Up My Account?
Can I Receive a Second SMS with a One-Time Use Number?
Why Didn’t I Get Credited After Payment?

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Billing and Payment Issues
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