I have credits in my account, but it’s asking me to add more when I try to purchase a long-term rental. What should I do?

If you already have credits in your account, you should be able to use them for purchasing a long-term rental number. During checkout, make sure to select the ‘Account Funds’ option as your payment method instead of using a credit card or cryptocurrency.

If the ‘Account Funds’ option isn’t visible:

1. Clear your browser’s cookies and cache.
2. Log out and then log back into the MobileSMS.io Dashboard.

This should resolve the issue. If you still encounter problems, please reach out to our support team for further assistance.