- Introduction: OurTime Account Banned?
- Why OurTime Bans Accounts (Common Violations)
- Can You Appeal an OurTime Ban?
- OurTime Ban Appeal Form – Step-by-Step
- Seven Steps to Create a New OurTime Account After a Ban
- Why OurTime Rejects VoIP Numbers
- Using MobileSMS.io for Smooth OurTime SMS Verification
- Pro Tips to Stay Unbanned on OurTime
- Conclusion: Get Back to Dating
Introduction: OurTime Account Banned?
Nothing ruins a promising match faster than the “OurTime account banned” notice. The platform rarely gives detail beyond a short message citing “community-guideline violations.” (help.ourtime.com)
This guide shows you two clear ways back on track:
- Appeal when the ban is a mistake.
- Start fresh with new credentials—including a SIM-based phone number from MobileSMS.io that OurTime will accept the first time.
Why OurTime Bans Accounts (Common Violations)
| Violation Type | Typical Examples | Source |
|---|---|---|
| Harassment / Hate Speech | Abusive language, threats, slurs | (help.ourtime.com) |
| Scams & Solicitation | Asking for money, gift cards, crypto | (help.ourtime.com) |
| Explicit / Illegal Content | Nudity, minors, or drug sales | (help.ourtime.com) |
| Off-Platform Misconduct | Reported stalking, violence, or fraud—yes, even offline behavior counts | (help.ourtime.com) |
| Repeat Reports | Multiple member flags—even if each seems minor—can add up to an instant ban | (justanswer.com) |
Key takeaway: One serious breach—or enough small ones—means instant, permanent removal.
Can You Appeal an OurTime Ban?
Yes. OurTime offers a Ban & Content Appeals form with strict rules:
- Deadline: Submit within 6 months of the ban.
- One attempt only: Duplicate appeals are ignored.
- Complete info required: Missing fields = automatic rejection. (help.ourtime.com)
If you believe the ban is in error, proceed to the step-by-step appeal below.
OurTime Ban Appeal Form – Step-by-Step
- Gather evidence – Screenshots of your profile, chats, or emails proving compliance.
- Open the appeal link – Found in the ban email/banner or at Help › Ban and Content Appeals. (help.ourtime.com)
- Fill every field – Email, phone, ban date, and a concise explanation (≤ 500 characters is ideal).
- Reference guidelines – Quote the section you followed; stay polite and factual.
- Submit once & wait – Response times range from 3 to 14 days.
- Escalate if silent – Some members file a Better Business Bureau complaint to prompt review. (Community anecdote) (justanswer.com)
Reality check: Success rates are modest. Keep Plan B handy.
Seven Steps to Create a New OurTime Account After a Ban
Important: OurTime fingerprints your phone number, IP address, device ID, and even repeated profile text. Reusing any banned detail often triggers an instant block. (justanswer.com)
- New email address – Fresh Gmail / ProtonMail.
- New IP address – Restart your router or use a premium VPN with a nearby server.
- Clean or secondary device – Factory-reset the OurTime app cache or switch phones/tablets.
- Fresh photos & bio – Avoid identical images or copy-paste bios from the banned profile.
- New phone number – Required for SMS verification; banned or VoIP numbers fail (see next section).
- Sign up & verify – Enter the new SMS code and complete basic profile questions.
- Follow guidelines – Review Section 8 to keep your new account healthy.
Why OurTime Rejects VoIP Numbers
OurTime’s SMS Verification page states: “Landline numbers can’t be used … VOIP carrier numbers can’t be used for SMS Verification.” (help.ourtime.com)
Common errors:
- “Number not accepted” – VoIP number detected.
- “This number has already been used” – Recycled or black-listed SIM. (justanswer.com)
Solution: Use a fresh, real SIM number—not VoIP—to pass verification the first time.
Using MobileSMS.io for Smooth OurTime SMS Verification
MobileSMS.io supplies non-VoIP, SIM-card numbers that pass OurTime’s strict filters.
Why MobileSMS.io Beats Free “Temp SMS” Sites
- Real carrier numbers → accepted by OurTime.
- 100 + countries → match your IP region.
- Money-back guarantee if a number fails.
- In business since 2018—long-term reliability.
Verification Options & Indicative Pricing
| Option | Best For | Key Features | Price* |
|---|---|---|---|
| One-Time Number | Quick signup | Disposable, one SMS code | from $3.50 |
| 30-Day Rental (Single-Service) | Active dating | Unlimited codes for OurTime only | $30 / 30 days |
| 30-Day Rental (All-Services) | Multiple apps | Works on any platform | $65 / 30 days |
| Premium Rental | Power users / teams | Always-on, Slack/Discord forwarding | $100 / 30 days |
*Prices vary by country; check your dashboard for current rates.
How to verify
- Deposit $5 credit.
- Choose OurTime under “Dating” and select your country.
- Copy the number into OurTime’s SMS prompt.
- Read the 4-digit code in your dashboard (or Slack, if Premium).
- Complete signup—done in under two minutes.
Pro Tips to Stay Unbanned on OurTime
- Respect the 3 Cs: Courtesy, Consent, Clarity. (help.ourtime.com)
- Keep chats on-platform until trust is built—scammers push for email/WhatsApp.
- Avoid spam signals: No mass likes, copy-paste messages, or external links.
- Match IP & number country: U.S. SIM with a European VPN exit can flag your account.
- Renew your MobileSMS.io rental: Ensures re-verification texts always arrive.
- Report bad actors—don’t retaliate: Harassing back almost guarantees another ban. (help.ourtime.com)
Conclusion: Get Back to Dating
A ban on OurTime isn’t the end of your dating journey:
- Appeal first if you were banned unfairly—submit a complete, polite form within six months.
- Start fresh if the appeal fails—new email, IP, device, photos, and a real SIM number from MobileSMS.io give you a clean slate.
- Stay guideline-friendly going forward: Be respectful, authentic, and safety-minded.
Follow these steps and you’ll be back to connecting with like-minded singles—confident that phone verification and account integrity won’t derail your experience again. Happy dating!